Financial management is one of the processes that allows you to accurately predict, maintain, and balance the costs vs. It was a humbling experience! Implement Web Application Proxy 42. Are there areas to which you should return now to ensure your understanding before moving forward? Step 1: Watch this entire course. If you all 12 videos, the Intro to Business Intelligence quiz will be a breeze. Service Strategy — Service Portfolio Management 12 min What services do you offer to your customers? Step 1: Watch this entire course.
What do you have planned to offer in the future? Step 2: Test your knowledge with the 7-question Intro to Cybersecurity quiz. Step 1: Watch this entire course. Configure Sites and Subnets 32. We need our vendors to help build our infrastructure, provide licenses for our own software, etc. Ask yourself: Are you retaining the information and material you learned at the beginning of your training? The service desk is just what the provider ordered! In addition, not all change requires a bunch of meetings and authorization gates! Create and Manage Group Policy Objects 33. Access management is hugely important in today's security-conscious world.
A service package might be one service or many bundled together, but the end result is delivery to the customer to meet their needs. Step 3: Earn the Intro to Desktop Support Certificate of Completion. Ask yourself: Are you scoring 90% by now? Step 3: Earn the Intro to Business Intelligence Certificate of Completion. Install a Certificate Authority 38. Install from Media and Domain Controller Upgrades 14 The duration of the video in minutes. Thus, the need in service design and in other stages for availability management. I believe we have a Prime membership.
The release and deployment management process will make sure we are on track and getting things in place. Supplement all video training with book study and practical application of knowledge. Need different options for picky customers? Manage Group Membership Using Group 11. These series were just released and we have already received feedback from people around the world who unbelievably seem even more excited than us about it! Learn how to enter the career field, what you'll need to know, and what comes next after the help desk. Step 1: Watch this entire course. Service Transition — Transition Planning and Support 11 min Before you simply flip a switch and let a service run wild, you need to make sure there is a plan in place as you deploy that new or updated service to your customers.
That's where supplier management comes in! If you don't have enough bandwidth, storage, or other resources, you could seriously affect the warranty or utility of the service. And don't forget the service assets we need to deliver the packages. Configure Domain and Forest Settings 30. In these cases, sit back, relax, and watch the video. The Extra Mile section of your study plan challenges you to dig a little deeper with your training. Cisco Call Manager has five features that maintain a reliable call center: forwarding, shared lines, call pickup group, park and hold, and hunting.
Install and Configure Active Directory Rights Management Services 15 60-90 Work your flashcards until you start dreaming Server 2016 concepts, acronyms, and Identity and Access in Windows Server 2016! Step 2: Test your knowledge with the 12-question Intro to Business Intelligence quiz. In both of these situations you need a process, and a model to follow in order to maintain user and customer satisfaction. We all have to start somewhere. You can even watch it several times to make sure the demonstration sticks. Perform Bulk Active Directory Operations 9 45 Create flashcards to quiz yourself on the content from your training! Create, Copy, Configure, and Delete Users and Computers 14 45 9.
Step 3: Earn a Intro to Cybersecurity Certificate of Completion. However, with the Internet and the need to stay connected, our information is accessible to pretty much anyone… unless we take precautions. The Extra Mile might be a textbook recommendation, supplemental materials downloads, or other resources to help you take your training to the next level. . Ask yourself: Are you retaining all the material? If you watch the course, then the Intro to Desktop Support quiz will be a breeze. Is this something with books? Too many times in the past, people would just start offering the service without testing the plan, telling people about the plan, and validating the deployment of the plan.
Configure Group Policy Processing 34. If so, you might be ready for the real Allow the results from your practice exam to direct your review ahead of your certification exam. TechRepublic: You actually attended a certification session at. Processes and Functions 13 min We break down what a process is, the roles responsible for performing processes, and the functions necessary to the process. All that and more are contained in your service portfolio.
Service Transition — Introduction 11 min We've strategized, we've designed, and now we need to figure out how to get the plan into place. Service Design — Supplier Management 12 min We can't give incredible services and value to our customers alone. We take a look at the four different service desk organizational structures. Service Design — Capacity Management 13 min It's important to have enough resources to meet the service needs you are designing. Install and Configure Active Directory Federation Services 13 45 41. Flexible Single Master Operator Roles 15 45 6.
Transcender Microsoft Cert - 70-742 Return to video Nuggets to brush up on areas of weakness identified by your practice exam results. We explore these questions and more with the strategy stage of the service lifecycle. Of course, you could always take more time playing inside the lab and experimenting. You can expect to spend about 45 minutes per lab experience. Service Transition — Release and Deployment Management 17 min The planning is in place, the change management is ready, and the knowledge is stored.